Return policy
Returns and Refunds
Each of your packages is packaged with care to ensure you'll love it once you get home!
If you wish to return an item, this must be done within 10 days of receipt of your order.
Returned items must be in their original condition, in their original packaging and the labels must be intact.
Otherwise HENRY & RO will not make any refund.
- Return costs are the responsibility of the customer
- Sale items are final sales, no returns will be accepted.
- The refund will be made after verification of the goods. You will receive an email notification confirming the refund
The following items will be refused for returns; products for personal use, products from the pantry section, as well as items on sale.
Defective items
If you receive a damaged or broken item, please apologize and contact us promptly by email at info@henryroboutique.com
We will do our best to replace your item as quickly as possible.
HENRY & RO does everything possible to ensure customer satisfaction. Do not hesitate to contact us with any questions and/or comments at info@henryroboutique.com